Contact information

Clera Skin is operated by Martin Atanasov Dilov, a sole proprietor operating in South Africa and trading as Clera Skin.

Business details

Business and trading name:
Clera Skin

Legal operator:
Martin Atanasov Dilov

Legal status:
Sole proprietor operating in South Africa

Primary business activity:
Online retail of facial skincare devices and related products.

Address for business and legal service

Physical business and service address:
Elnita Ave, Northwold, Randburg, 2188

This is the physical address at which the legal operator may receive formal service of documents.

This address is provided for business and legal correspondence and is not a customer retail or collection location. Please contact Clera Skin before sending products, returns or other physical items to any address.

Customer contact details

Customer support email:
cleraskinza@gmail.com

Telephone/WhatsApp:
+27 81 879 9034

Website:
https://cleraskin.co.za

Customer support

Support hours:
Monday to Friday, 09:00–17:00 SAST
Closed on weekends and South African public holidays.

We aim to respond to customer enquiries within 1–2 business days.

For enquiries concerning an existing order, please include your order number and the email address used during checkout.

For general customer support, product guidance, order questions, delivery enquiries or return assistance, please use our Contact page.

Store policies

Important information about purchases made through Clera Skin is available in the following policies:

These policies should be read together with any rights and protections available under applicable South African law.